We know why you’re here.
Or at least, we have a pretty good guess. You’re tired of wrestling with your old phone system. Maybe it’s a clunky on-premise setup, or it might be a Voice over Internet Protocol (VoIP) service that promised more than it delivered. Whatever you’re using, it’s eating up your time, your patience, and probably your IT budget, too.
You’re not alone. A lot of businesses are realizing it’s time for a change. The good news? There’s a better option out there, and it’s not just easier to manage, it’s actually built for how we work today.
And that option is Ten4 Hosted Voice.
Here are the top 5 reasons more companies are cutting the cord on outdated systems and switching to cloud-based VoIP services from Ten4.
1. Slash Your Telecom Costs (Without Sacrificing Performance)
Let’s start where everyone’s head goes first: cost.
Traditional Private Branch Exchange (PBX) systems are expensive. Between the hardware, licensing, maintenance contracts, and those surprise technician visits when something breaks, you’re looking at a hefty line item on your budget.
Switching to a cloud-based business VoIP solution from Ten4 means you ditch the racks and wires and pay for what you actually use. No more overpaying for unused lines or hardware depreciation, just cost savings you’ll be partial to in the long run.
And don’t worry, you’re not sacrificing call quality or reliability. More on that in a minute.
Ten4 Tip: If you’re comparing providers, calculate your total cost of ownership over 3–5 years. Include hardware, licensing, support, upgrades, and downtime. You’ll quickly see how much “free with purchase” legacy equipment actually costs.
Check out how Ten4 helps businesses save money with modern telecom tools →
2. Scale In Minutes, Not Months
Here’s a question: how fast can you spin up a new phone extension with your current setup? If your answer involves a service ticket, a site visit, or waiting on hold with a vendor, that’s a problem.
Ten4’s business VoIP services, built on the cloud, are designed for growth without friction. Whether you’re onboarding a remote sales team in Phoenix or opening a new office in Miami, you can add (or remove) users in minutes from a centralized administrative dashboard.
Ten4 Hosted Voice makes this process even smoother by giving you enterprise-grade features with zero IT drama. You get full control over your system without needing a telecom engineer on staff.
No hardware. No rewiring. No hassle.
Ten4 Tip: Look for cloud PBX phone systems that offer role-based access controls. This lets regional managers, for instance, update their team’s settings without needing IT to intervene.
3. Work from Anywhere Like a Pro
We’re not in 2009 anymore. Your team isn’t always sitting in a cubicle with a desk phone. They’re on the go, in home offices, shared workspaces, or bouncing between locations. Your phone system should keep up.
As a modern cloud PBX phone system provider, Ten4 lets your team make and receive phone calls from their laptops, mobile devices, or softphone apps, no matter where they are. And with essential management features like presence indication, call forwarding, and voicemail-to-email, nobody misses a beat.
Cloud-based business VoIP solutions like Ten4’s are built for mobility. And no, it doesn’t feel like a compromise. Your callers won’t even notice they’re talking to someone working from their kitchen.
Ten4 Tip: Set call forwarding rules based on time or team schedules, like sending after-hours calls to an on-call rep or voicemail with transcription so nothing slips through the cracks. And be sure to pick a VoIP solution that connects well with tools like Microsoft Teams, Slack, or Google Workspace.
4. Enjoy Advanced Features That Actually Help You
Legacy business phone systems give you a basic dial tone and voice calls. Maybe an auto-attendant if you paid extra. Ten4’s cloud-based systems, on the other hand, give you more advanced features designed to improve productivity, route calls, and collaborate.
Here’s what that looks like:
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Virtual assistants that actually reflect your business structure
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Advanced call routing that will queue calls for who’s available next
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Voicemail message transcriptions sent straight to your inbox
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Call recording and sentiment analysis (including custom reports) for training and compliance
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Integrations with tools like Microsoft Teams or CRMs
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Video conferencing, file sharing, and screen sharing capabilities baked right in
And this isn’t theoretical. Ten4 Hosted Voice is packed with the features modern businesses need, and they’re intuitive to use. You don’t need a 300-page manual or a training session to figure out how to stay connected with advanced features like video meetings or SMS messages.
Ten4 Tip: Look for cloud PBX providers that offer customizable feature sets. You shouldn’t be stuck with features you never use just because you’re in a specific pricing tier.
5. Get Built-In Reliability and Business Continuity
Here’s the one thing no one wants to talk about until it’s too late: what happens when your business phone system goes down?
If your entire telecom system lives in one physical server closet, you’re one power surge away from total blackout. That’s not just inconvenient. That’s lost revenue, angry customers, and stressed-out staff.
With cloud-based business VoIP solutions from Ten4, your communications stay live even if your office doesn’t. Incoming calls can be rerouted to backup devices, voicemail still functions, and your team can work from anywhere with an internet connection.
Uptime and disaster recovery aren’t add-ons anymore. They’re baseline expectations that provide unmatched value to users.
Ten4 Tip: Set up a backup call plan before you need it. Pick alternate business numbers (like cell phones or another location) for your main business lines in case of an outage. Then test it every quarter; pretend your main office is down and make sure calls get where they should.
Got Some Concerns? Let’s Tackle Them, Together
Still on the fence? Fair enough. Here are straight answers to some of the most common questions businesses ask when considering a switch to Ten4’s cloud-based business VoIP solutions.
Q: Is it secure?
When set up correctly, yes – cloud phone systems are highly secure. Ten4 uses end-to-end encryption for both voice and signaling, meaning calls are protected from interception. We even offer network monitoring and intrusion detection to spot unusual activity before it becomes a problem.
Q: Is the call quality good?
With Ten4, it’s better than what you get with traditional landlines, especially with HD voice support. The key is having:
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A stable, business-grade internet connection
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Proper network configuration (especially QoS settings to prioritize voice traffic)
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Sufficient bandwidth during peak business hours
Run a VoIP readiness test before deployment to check latency, jitter, and packet loss (Good News: Ten4 offers this for free!).
Q: Can it integrate with my tools?
Business VoIP solutions from Ten4 offer built-in or API-based integrations with popular platforms such as:
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CRMs (like Salesforce, HubSpot, Zoho)
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Helpdesk software (like Zendesk, Service Now)
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Collaboration tools (like Microsoft Teams, Slack, etc.)
These integrations streamline workflows with task assignment, reduce manual tasks like recording call details from memory, and improve customer service by connecting communication to your existing toolkit. For example, when a customer calls in, their information and history can appear automatically on your screen via CRM integration.
Q: What happens if my internet goes down?
Great question. Unlike old-school systems that live and die with your building, cloud VoIP from Ten4 is location-agnostic. If your local internet goes out, you can reduce missed calls because:
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Calls can automatically reroute to mobile phones or alternative endpoints
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Voicemail and call routing continue from the cloud
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Admins can make remote changes in real time
Make sure you set up automatic failover rules to handle incoming calls for your most critical business phone numbers ahead of time.
Q: How long does it take to switch?
It depends on the complexity of your setup, but mid-sized or even small businesses can typically migrate to Ten4’s offering within a few days to a week. Larger or multi-location setups may take a bit longer, especially if you’re porting numbers, integrating systems, or designing complex call flows.
Migration checklist:
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Inventory current users and devices
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Identify key call flows and auto-attendants
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Test the network for VoIP readiness
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Schedule number porting with minimal downtime
Still have some lingering questions during onboarding? Ten4 will guide you through all of this without throwing you into the deep end.
Q: What equipment do I need?
You’ve got options to place or receive calls:
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Use existing physical hardware (most IP phones are compatible with modern VoIP systems)
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Go 100 percent softphone with headsets and apps
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Mix and match based on employee preference
You don’t need expensive new hardware with Ten4’s offerings. And if you’re currently using analog phones, adapters are available for a transitional phase.
What Makes Ten4 Hosted Voice Stand Out
Let’s be honest, you’ve got no shortage of cloud PBX providers to choose from. But finding one who doesn’t treat your business like just another ticket in the queue? That’s harder.
Unless you choose Ten4 Hosted Voice.
Because we do what most providers don’t: giving you enterprise-grade telecom with essential features that’s actually easy to manage, backed by humans who know your name and your network. No rigid bundles. No bloated features. Just business communication solutions that fit your needs.
If you’re ready for a telecom partner who doesn’t overpromise and underdeliver, you’re ready for Ten4 Hosted Voice.
Contact us to request a demo, get a quote, or just start the conversation. We’re more than happy to get you started!
